If the weather is bad and, for your safety, your excursion is cancelled, you will first be offered the chance to reschedule. If you cannot or do not want to reschedule, for any reason, we will then immediately process a 100% refund of your booking, without any extra fees or charges. No hassle, no fuss.
Rarely, bad weather may also mean that, for your safety, a different itinerary is used. In this case, no refund is possible. The tour organiser will always offer an equivalent itinerary of the same duration, visiting equally impressive places that are less affected by the weather, and providing an equally enjoyable experience that you are sure to treasure.
