The time for the payment to arrive in your account will vary depending on your bank, but typically it is about a week. In order to combat fraud, we will not proceed with the refund until we can see the money for the payment in our account. Changing your booking date depends on availability and cannot be guaranteed. Prices may also vary depending on the season. The text "Free cancellation" refers to the fact that there is no penalty charge from us to process a refund or cancellation.

The time required for the refund to reach your account depends on your bank or payment provider, but typically takes approximately one week.